Dear Joan:

Here's something I would like to see some feedback on. I'll try to be brief. We just went through a really serious episode with a female employee. She was a good worker especially in terms of attendance. She was extremely dependable...

Networking – Why, How and Where?

It's hard to be in business today, certainly in the professional services sector, without having heard the term 'networking'. Regarded by many...

As you read this, Millennials (Gen Y) are being actively recruited prior to, and upon, college graduation. Many are already busy navigating the waters of their first professional job since being hired a year or so ago. But why is this...

Communication isn't magic or luck. It's part of a skill package comprising lessons from the school of hard knocks and hard work. "Words that work wonders" describes a masterful communicator, while "Words that work to bring your mood for good works...

Dear Joan:

I just read your response to Dealing with the Workplace Sniper and I think that was excellent advice. I have a very similar issue only the employee works for me. I believe she is badmouthing me behind my back and brings down the morale...